Quality Management Courses
ISO 9001:2008 Auditor / Lead Auditor Refresher Course
Who should attend?
ISO 9001 Auditors and Lead Auditors that wish to sharpen their assessment skills, understand the latest developments with ISO 9000 and/or meet the training requirements for Continual Professional Development necessary for ongoing Auditor/Lead Auditor Certification.
Main Topics
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ISO 9000 Update
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Review of Quality Management Principles (ISO 9000:2005)
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Workshop: Process Approach to Customer Satisfaction
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Interpreting the 9001:2008 requirements
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Review of the Fundamentals of Auditing (ISO 19011)
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Review of Auditor Responsibilities
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Review of Audit Planning and Preparation
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Audit Investigation - Case Study
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Review of Classification and Documentation of Audit Findings
Learning Objectives
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- Review the purpose and intent of the ISO 9000 series of standards
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Understand the recent changes to the ISO 9000 series of standards
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Review how to conduct an ISO 9001:2008 audit based on ISO 19011
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Sharpen audit interview methodology
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Sharpen audit communication and reporting skills
Workshops
This course includes support materials and interactive workshops that help students achieve the learning objectives.
Course Duration: 24 Hours
Complete list of ISO 9001:2008 Courses
ISO 9001:2008 Documentation and Implementation
ISO 9001:2008 Auditor / Lead Auditor Refresher Course
Complete list of Training Topics
ISO 9001:2008 - Quality Management
ISO 13485 - Quality Management - Medical Devices
ISO 14001 - Environmental Management
OHSAS 18001 - Occupational Health & Safety Management
ISO 22000 - Food Safety Management
ISO 27001 - Information Security Management
SA 8000 - Social Accountability Management
Cause Analysis Workshop for Corrective and Preventive Action
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