Quality Management Courses
ISO 9001:2008 Lead Auditor
Who should attend?
All those responsible for Audit Program Management, Management Representatives, ISO Coordinators, Consultants and anyone interested in learning the ISO 19011 guidelines for managing internal and external audit teams, as well as the techniques for determining if a Management System conforms to the requirements of ISO 9001:2008.
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Introduction to ISO 9000
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Quality Management Principles
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Workshop: Process Approach to Customer Satisfaction
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Interpreting the 9001:2008 requirements
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Fundamentals of Auditing (ISO 19011)
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Auditor Responsibilities
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Audit Planning and Preparation
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Audit Program Administration
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Audit Investigation - Case Study
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Classification and Documentation of Audit Findings
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Management of Opening and Closing Meetings
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Writing the Audit Summary and the Final Audit Report
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The Corrective & Preventive Action Cycle and Audit Follow-Up
Learning Objectives
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Learn how to correctly interpret the ISO 9001:2008 requirements
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Understand how to plan, prepare, conduct and report the results of an audit
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Learn how to lead teams of internal and external auditors
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Understand the International schemes for certification and accreditation
Workshops
This course includes support materials and interactive workshops that help students achieve the learning objectives.
Course Duration: 40 hours
Complete list of ISO 9001:2008 Courses
ISO 9001:2008 Documentation and Implementation
ISO 9001:2008 Auditor / Lead Auditor Refresher Course
Complete list of Training Topics
ISO 9001:2008 - Quality Management
ISO 13485 - Quality Management - Medical Devices
ISO 14001 - Environmental Management
OHSAS 18001 - Occupational Health & Safety Management
ISO 22000 - Food Safety Management
ISO 27001 - Information Security Management
SA 8000 - Social Accountability Management
Cause Analysis Workshop for Corrective and Preventive Action
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