VEHICLE DROP OFF GUIDELINES
We’ve had a few problems with vehicles being dropped off and Kathy and I
thought it would be a good idea to go over the guidelines. Since our parking
space is limited and we do approximately 800-1,000 repairs a year, we need to
have things work smoothly, which will benefit each of you as well as us.
1.     Arrangements need to be made with us PRIOR to any vehicle being brought, by
person or a towing company. If the vehicle needs to be towed, you have three choices;
you can come over before it’s brought and do your paperwork, you can follow the tow
truck to the shop, or you can pick up an envelope prior to towing, take it home and fill it
out, then give it to the tow truck operator, explaining where the keys and envelope are
to be put.
2.     Any vehicle that is to be repaired must have a signed start ticket or a signed drop
off envelope at the time the vehicle is brought or before. Drop off envelopes are located
just to the left of the small blue door. Open the lid and lower it and it becomes a
writing table. Take an envelope and fill it out as fully as possible, going into as much
detail about your vehicles’ symptoms. Make sure you sign at the bottom.
3.      Keys need to be placed in the drop box slot or given to us. It would be
better to not have to search your vehicle for where the keys are hidden. This is
not safe for your vehicle and can be time consuming to us. If we are not open,
they should be put in the drop off envelope and put into the mailbox slot of the
small blue door.
4.  We have 7 designated parking spaces in the lot. When prior arrangements
have been made we will always have a space available for you. Please park
ONLY in our parking area.  In consideration to our neighbors,  please do not
park across the street.
Thank You for your business.
Doc & Kathy Humphreys